FAQs

Welcome to Dalbostore Ltd’s online store! We take pride in offering our customers a wide variety of high-quality products, from sporting goods to home and garden items, gear, and apparel, all at competitive prices. We strive to provide exceptional value and customer service to our valued customers, and we hope that you enjoy shopping with us.

At Dalbostore Ltd, we are committed to protecting your personal information and privacy. This privacy policy outlines our data collection, usage, and protection practices and answers some of the most commonly asked questions regarding our procedures.

Do we share your personal information with third parties?

At Dalbostore Ltd, we understand that protecting your personal information is of utmost importance. We do not sell or rent your personal information to third-party companies for their marketing purposes. However, we may share your information with trustworthy third-party service providers to operate the website, conduct business activities, or provide services such as payment processing, shipping, and customer service. We only work with service providers who prioritize privacy protection and comply with all applicable laws and regulations. We may also share personal information if we are legally obligated to do so.

What personal information do we collect?

We collect various types of personal data from our customers, such as their name, email address, physical mailing address, phone number, payment details, and website browsing behavior. We collect this information to provide our services, communicate with you, process payments, and improve our offerings. However, we only collect the information that is necessary for these purposes and with your consent. We may also use cookies and other tracking technologies to collect information about your browsing behavior on our website.

How can you access, update, or delete your personal information?

We are committed to safeguarding your privacy and ensuring the security of your personal data. If you wish to access, update, or delete your personal information, you can do so by logging into your account on our website or by contacting us. If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), such as the right to request access to and rectification or erasure of your personal data. You also have the right to object to processing and the right to data portability. We will process your personal information only if we have a lawful basis for doing so, such as your consent, performance of a contract, compliance with legal obligations, or legitimate interests. You have the right to withdraw your consent for us to process your personal information at any time. If you have any concerns or questions about our privacy policy or how we handle your personal information, please feel free to contact us.

How do we use your personal information?

At Dalbostore Ltd, we value your trust and take your privacy seriously. We only collect and use your personal information to provide you with our services, communicate with you, process payments, and improve our offerings. We do not use or share your personal information for any other purposes, and we take all necessary measures to protect your data from unauthorized access or disclosure. We comply with all applicable privacy laws and regulations and maintain strict confidentiality when handling your personal information. If you have any questions or concerns about how we use your personal information, please do not hesitate to contact us.

What are cookies and how do we use them?

Cookies are small files that are stored on your device when you access our website. We use cookies to enhance your experience and provide you with a personalized browsing experience. These tiny files allow us to remember your preferences, analyze your behavior, and improve our services. We assure you that our use of cookies adheres to all industry standards and regulations regarding data privacy and security. We only use cookies to collect non-personal information about your browsing activity on our website. You may disable cookies on your browser settings if you prefer not to use them. However, this may impact the functionality of our website and limit your access to certain features.

How do we protect your personal information?

At Dalbostore Ltd, we understand the importance of protecting your personal information and keeping it secure. We have implemented a range of technical and organizational measures to prevent unauthorized access, modification, disclosure, or destruction of your data. Our security measures include:

  • Data encryption: We use encryption to protect your data while it’s in transit or at rest.
  • Access controls: We limit access to your personal information to only those employees, contractors, and agents who require it to perform their duties.
  • Regular security assessments: We conduct regular security assessments and reviews to identify and address any vulnerabilities in our systems.
  • Employee training: We provide regular training to our employees to ensure they understand the importance of data protection and how to handle personal information safely.

How can you control cookies?

Cookies are small text files that are used to enhance your browsing experience and personalize the content and services we offer. If you wish to control or delete cookies, you can do so by adjusting your browser settings. Most web browsers automatically accept cookies, but you can change your settings to decline cookies or to notify you when a website is attempting to place a cookie on your device. Keep in mind that disabling cookies may limit your access to certain features and functionalities of our website.

How can you make a complaint about your personal information?

We are committed to protecting your privacy and safeguarding your personal information. If you have any concerns or complaints regarding the handling of your personal information, we encourage you to contact us using the information provided in this policy. We take all complaints seriously and will do our best to address and resolve them in a timely and appropriate manner. We will acknowledge your complaint within a reasonable time frame and will keep you informed of the progress we make in addressing your concerns. If, for any reason, you are not satisfied with our response, you have the right to contact your local data protection authority for further assistance.